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Contract Information for Lucent Interactive Voice Response (IVR) Equipment and Services

Contract Number:
15-17960-001

Term:
July 1, 2000 - June 30, 2005

Last Revision:
July 20, 2000

NIGP Code:
91503 - Advertising/Public Relations
91503 - Advertising/Public Relations
91503 - Advertising/Public Relations
91504 - Advertising, Outdoor Billboard, etc.
91506 - Audio Production
91507 - Audio Recording
91508 - Audio Tape Duplicating (Including Cassettes)
91509 - Audio/Video Production Services Complete
91514 - Broadcasting Services, Radio
91515 - Broadcasting Services, Television
91524 - Cable Television Services (Includes Pay-Per-View Services)
91542 - Film Production
91548 - Graphic Arts Services (Not Printing)
91551 - Information Highway Electronic Services (Internet, World Wide Web, etc.)
91571 - Newspaper and Publication Advertising
91571 - Newspaper and Publication Advertising
91573 - Public Information Services (Incl. Press Releases)
91574 - Radio Commercial Production
91578 - Television Commercial Production
91579 - Telecommunication Services (Not Otherwise Classified)
91582 - Video Production
91584 - Video Recording
91590 - Video Tape Duplicating and Production
96292 - Video Scanning of Sewers, Waterwells, etc.
96515 - Artwork, Camera Ready

Cooperative Purchasing:
Yes

Mandatory Purchasing:
Yes

Purchasing Card:
No

Manager:
Beth Ascher
ADMIN, BUREAU OF PROCUREMENT
101 E. Wilson, 6th Floor
Madison, WI 

(608) 266-9796
E-mail Address:beth.ascher@wisconsin.gov

Quote Price and Delivery FOB:
See attached RFB

Special Terms & Conditions/Specifications:
No

Reference:
None

Distribution:
None

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Scope:

******************************************
The NIGP commodity code for this contract is:
88343 INTERACTIVE VOICE RESPONSE (IVR) SYSTEMS

******************************************

Lucent Intuity Conversant IVR hardware and software products, as well as maintenance, installation, training, programming and consulting services for both new and existing systems

The vendor will be required to service and maintain existing Lucent Intuity Conversant IVR systems, including providing the functionality of all specialized software applications and interfaces developed by the current provider over the last several years.

This contract does not exclude the purchase of IVR systems or applications other than Lucent Intuity Conversant IVR products and services, but rather to identify providers of Lucent Intuity Conversant IVR products and services for existing and new systems.

For technical questions or telecommunication policy issues, please contact Beth Ascher at DOA-Division of Technology Management (DTM).
(608)266-1032


Vendors:

See attached documents for vendor list.



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Attachments:
No documents have been attached to this contract.


Revision History

07/20/00Changed contract administrator.
06/27/00Extended date to August 31, 2000. Change SBOP contact.
03/17/00Updated Zillman Advertising info (Amend 6)*
03/02/00Reinstated Carl Ames & Schmidlin Wessel as vendors (Amend 6)*
02/25/00Reinstated Knupp & Watson as a vendor.
01/13/00Contract extension through June 30, 2000.
07/02/98New state contract administration contact.

* Indicates an attached document.
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